Below are the quick answers to some of our most frequently asked questions.
What are the hours of operation?
We have service on 24/7.
Are you closed on holidays?
No. As a premium transportation service provider, we are at your disposal 7 days a week and 365 days a year.
Where will my chauffeur meet me at airports?
Our chauffeurs greet passengers inside the airport, at the exit after baggage claim with a personalized pickup name board. At cruise ports, the chauffeur will wait in the nearest designated passenger pickup area. The chauffeur holding a pickup name board will wait for you outside of the vehicle.
Which languages do your chauffeurs speak?
Our chauffeurs speak English and Spanish.
What if I forget something in a vehicle?
Please call us as soon as you realize you left something. All vehicles are cleaned at the end of the service and all lost items are placed in the lost/found bin. We will gladly arrange to meet you to return the lost
items. We reserves the right to charge a delivery fee for returning lost items if found. Please note that American Airpot Transportation is not responsible for lost or damaged items left in the vehicles.
